Servicing and Warranty

Every new Adande refrigerated drawer unit is warranted to be free of defects in manufacture and workmanship for a period of 2 years. Please click here to download a copy of our warranty terms.

Please note, the warranty will lapse on change of ownership unless Adande is advised in writing within 45 days of the transfer of ownership.

Warranty Claims

If you experience any difficulty during the warranty period you should consult the trouble-shooting section of your Operator’s Manual.

If that does not resolve the difficulty you should contact the Distributor from whom you purchased the unit, or contact Adande.

Have the model number, serial number and approximate date of purchase ready when you call. The serial number appears on the unit itself.

Remedial work under warranty must only be carried out by an approved Service Engineer.

Extended Warranties

Extended warranties can be purchased from Adande, for periods of up to 5 years. Please contact us on +44 (0)844 376 0023 (option 2) for further details.

Maintenance

Please see the Operations Manual (Reference Guides & Manuals) that was provided with your refrigeration or call us for details of an Approved Service Engineer.

Service

Telephone: +44 (0) 844 376 0023 Option 1 (24hr)
Fax: +44 (0)1502 533794
E-mail: service@adande.com

Parts & Technical Support

Telephone: +44 (0) 844 376 0023 Option 2
Fax: +44 (0)1502 533794
E-mail: service@adande.com
(8.30am-5.00pm, Mon-Fri)